I have been using SnagIt for the past month or so, and now I'm having trouble imagining life without it.
SnagIt is a screen capture tool that allows you to capture images, create videos, and capture text. It came highly recommended to me from a client who uses it all the time.
Since one of the main things I love to do is teach, I've found this tool to be invaluable. Have you ever tried describing how to do something even remotely technical to someone?
No matter how detailed you get, it's never the perfect teaching method because everything depends on the willingness of the person you're teaching to read through all of your instructions and go through your steps one by one.
There are a lot of people in the world who just don't learn very well with written instructions. Especially if you're teaching them how to do something online, it's really much better to show them.
Today I was trying to help a person who needed to enable IMAP on her gmail account, and even with the written instructions she was having trouble.
So, I decided to try out the video part of SnagIt. I just took a video of my computer screen as I went through the steps of enabling IMAP. I did one shoot without audio (sometimes you don't need audio when you're showing someone how to do something online). Then I tried another with audio and I gave verbal instructions of what I was doing on the screen.
Now, anytime a customer asks me how to enable IMAP, I'll be able to show them how easy it is.
After I made the video, I uploaded it to YouTube so I could easily share it.
Here's the video tutorial created with SnagIt:
SnagIt is a software that you buy one time, and then you download it on your computer. It's available for Mac and Windows, and it currently costs about $50. They have a 30 day free trial, so you can get a feel for it before making a commitment.
I've only been using SnagIt for a few weeks, so I've only touched the tip of the iceberg with it. There are so many other things that it can do, like drawing and editing. I can't wait to use this tool more and learn the intricacies of it.
Creating video tutorials is not only great for sharing with customers/clients who have technical questions about how to do stuff online, but it's also a great addition to your business procedure manual. Now, you can add a video to demonstrate how to do a particular task, rather than just writing out the various steps.